Lead Receptionist

Mandiri Beverage · 📍 Cilegon · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 16.000.000 per month
Mandiri Beverage is seeking a highly skilled and motivated Lead Receptionist to join our team in Cilegon. As the Lead Receptionist, you will be responsible for managing the front desk operations, ensuring a welcoming and professional environment for our guests. This role offers a competitive salary and opportunities for career growth within a dynamic and innovative company.

📋 Tanggung Jawab Pekerjaan

Manage and oversee the front desk operations, including check-in/check-out procedures.,Greet and assist guests with a warm and professional demeanor.,Handle guest inquiries, complaints, and special requests promptly and efficiently.,Maintain accurate and up-to-date guest records and documentation.,Coordinate with other departments to ensure smooth guest experiences.,Monitor and maintain the cleanliness and presentation of the reception area.,Ensure compliance with company policies and procedures.,Train and mentor junior receptionists to maintain high service standards.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience as a Receptionist or similar role in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and problem-solving skills.,Proficiency in English and Bahasa Indonesia.,Familiarity with front desk software and systems.,Ability to work well under pressure and meet tight deadlines.,Valid driver's license and a reliable vehicle for business use.

🛠️ Keahlian

Customer serviceMultitaskingTime managementConflict resolutionTeam leadershipBasic computer skills
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