Assistant Store Manager - Food & Beverage (F&B) - Makassar

Join Erajaya, a leading retail and hospitality company, as an Assistant Store Manager (F&B) in Makassar! In this dynamic role, you will collaborate closely with the Area Manager and cross-functional teams to drive operational excellence, enhance customer experience, and ensure smooth operations in our F&B outlets. Erajaya, with its rich history and commitment to quality, offers a unique opportunity to grow and develop your career in the vibrant city of Makassar.

As an Assistant Store Manager (F&B), you will be responsible for overseeing daily operations, managing staff, and implementing strategies to boost sales and customer satisfaction. This role is perfect for a proactive and detail-oriented professional looking to make a significant impact in the F&B industry. In Makassar, you'll work in a bustling environment where your efforts directly contribute to the success of our stores and the overall Erajaya brand.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of F&B outlets, ensuring compliance with company policies and procedures.
• Manage and train a team of 10-15 staff members, fostering a positive and productive work environment.
• Implement and monitor inventory control systems using SAP software.
• Develop and execute sales and marketing strategies to increase revenue and customer satisfaction.
• Ensure food safety and hygiene standards are met, maintaining a clean and safe working environment.
• Collaborate with the Area Manager to achieve monthly and annual sales targets.
• Monitor and analyze sales data to identify trends and opportunities for improvement.
• Handle customer complaints and feedback, ensuring prompt and satisfactory resolution.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 3 years of experience in a supervisory or management role within the F&B industry.
• Proven experience in managing teams and driving operational excellence.
• Strong knowledge of inventory management and SAP software.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Familiarity with food safety and hygiene regulations.
• Certification in food safety and hygiene (e.g., HACCP, ISO 22000) is a plus.

🛠️ Keahlian

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